Your right to privacy is very important and we recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. Our policy is in place to protect your personal information. By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from and about you. We use leading technologies and encryption software to safeguard your data, and observe strict security standards to prevent any unauthorised access to it.
What personal information do we collect?
When making a purchase with Vaultium, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information. When you become a Vaultium client you automatically subscribe to receiving electronic newsletters and special offer promotions. You shall also have the right to unsubscribe whenever you choose to do so.
Protecting your privacy
We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take all reasonable steps to protect it. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are only used for payment processing and are not retained for marketing purposes.
On occasion, we may need to provide your name and delivery address to third parties that Vaultium may use for the purposes of delivering specific services to you e.g. support. We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.
Vaultium may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.
Vaultium is a services and online information storage service business and as such provides the facility for you to upload and store text files, documents, images, videos and other digital content. We have strict internal procedures and systems in place to ensure that Vaultium staff and others cannot access or view this digital content. We will never disclose this content to any third party unless in receipt of a valid court order or regulatory bodies requiring us to do so.
If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you; it relates to:
- the Internet domain (e.g. www.company.co.uk) and IP address from which you access the web site; • the type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use;
- the date and time of your visit;
- the pages you visit; and
- the address of the web site from which you linked to us (if applicable).
Data storage in the U.K.
Any information that Vaultium needs to store and process will be carried out on databases located in the UK.
We use this information to make each visit more rewarding, and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.
How can you update the personal information you have provided to us?
You can help Vaultium maintain the accuracy of your information by notifying Vaultium of any changes to your address, title, phone number or email address. You can do this by updating your personal details from within your personal area of Vaultium.
Information Disclosure Policy
Personal and account information
Vaultium will not otherwise disclose its customers' personal and account information unless Vaultium has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Vaultium, Vaultium' customers, or others, or where Vaultium has a good faith belief that the law requires such disclosure.
Vaultium also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Vaultium stores or transmits for its customers. The circumstances under which Vaultium will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of Vaultium and its customers;
- it is required to cooperate with dispute policies, court orders, warrants, or other legal processes that Vaultium determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Vaultium and appear to pertain to the commission or alleged commission of a crime.
Last Updated: January 2010